Registry / Tools / Freshworks Freddy AI
Freshworks Freddy AI facts
F
Product
Freshworks Freddy AI
Freshworks AI agent product for customer support automation and agent assistance.
last verified: 2026-07-27pricing checked: 2026-08-02
01
Fact summary
- Name
- Freshworks Freddy AI
- Company / maker
- Freshworks
- Category
- work-operate
- Tags
- Customer Support
- Entity type
- Product
- Availability
- Public
- Pricing model
- Hybrid
- Pricing unit
- agent/month billed annually
- Primary pricing route
- App Subscription
- Free trial
- Yes
- Delivery modes
- Web App
- Supported platforms
- Web
- Data state
- source backed
02
Formal source rows with URL, source type, and freshness.Official links
| Link | URL | source type | checked |
|---|---|---|---|
| Official website | www.freshworks.com/freshdesk/omni/freddy-ai-agent/ | official-site | 2026-07-27 |
| Pricing page | www.freshworks.com/freshdesk/pricing/ | official-pricing-page | 2026-08-02 |
03
Supported platforms and delivery modes are intentionally separate.Access and delivery
Supported platforms
Web
Delivery modes
Web App
04
Capabilities
Capability tags
Customer Support
Input types
TextStructured Data
Output types
TextStructured Json
06
Pricing summary
Pricing summary
Derived from official pricing routes where available- pricingModel
- Hybrid
- pricingUnit
- agent/month billed annually
- startingPrice
- $19 / agent/month
- currency
- USD
- hasFreeTrial
- Yes
- freeTrialDays
- 14
- pricingLastChecked
- 2026-08-02
07
Each route is a first-class record with source URL and checked date.Pricing routes
Freshworks Freddy AI primary access route
routeType: app-subscription
Freshdesk pricing exposes Freddy AI Agent and Copilot context, a 14-day trial, Freshdesk Growth/Pro/Enterprise plans, and Freddy AI session packs at $49 per 100 sessions.
$19 / agent/month / agent/month billed annually
08
Pricing plans
09
Evidence and sources
| source URL | source type | used for | checked |
|---|---|---|---|
| www.freshworks.com/freshdesk/omni/freddy-ai-agent/ | official-site | identity, official-url | 2026-07-27 |
| www.freshworks.com/freshdesk/pricing/ | official-pricing-page | pricing, pricing-routes | 2026-08-02 |
| www.freshworks.com/apps | official-documentation | capability-claims | 2026-06-24 |
10
Freshness and recent changes
Facts verified
2026-07-27
Identity and core facts
Pricing checked
2026-08-02
Pricing routes and plans
Record updated
2026-06-24
Public record freshness
11
One-hop registry pages derived from this record's modeled facts. This section does not infer peer tools.