Registry / Tools / Zendesk AI
Zendesk AI facts
Z
Product
Zendesk AI
Zendesk customer-service AI and knowledge platform for support agents, AI agents, copilots, and connected knowledge.
last verified: 2026-05-13pricing checked: 2026-05-15
01
Fact summary
- Name
- Zendesk AI
- Company / maker
- Zendesk
- Category
- Work & Operate
- Entity type
- Product
- Availability
- Public
- Pricing model
- Subscription
- Pricing unit
- month billed annually
- Primary pricing route
- App Subscription
- Free trial
- Yes
- Delivery modes
- Web App
- Supported platforms
- Web
- Data state
- source backed
02
Formal source rows with URL, source type, and freshness.Official links
| Link | URL | source type | checked |
|---|---|---|---|
| Official website | www.zendesk.com/service/knowledge/ | official-site | 2026-05-13 |
| Pricing page | www.zendesk.com/service/knowledge/ | official-pricing-page | 2026-05-14 |
| Security page | www.zendesk.com/trust-center/ | official-security-page | 2026-05-15 |
03
Supported platforms and delivery modes are intentionally separate.Access and delivery
Supported platforms
Web
Delivery modes
Web App
04
Capabilities
Capability tags
Customer SupportKnowledge Assistants
Input types
TextStructured DataPdfUrl
Output types
TextStructured Json
05
Source-backed connection facts. API availability alone is not treated as an integration.Integrations
06
Pricing summary
Pricing summary
Derived from official pricing routes where available- pricingModel
- Subscription
- pricingUnit
- month billed annually
- startingPrice
- $19 / month billed annually
- currency
- USD
- hasFreeTrial
- Yes
- freeTrialDays
- 14
- pricingLastChecked
- 2026-05-15
07
Each route is a first-class record with source URL and checked date.Pricing routes
Zendesk AI subscription and trial
routeType: app-subscription
The official Zendesk knowledge page offers a 14-day free trial for the knowledge product surface; no current plan prices were captured.
$19 / month billed annually
08
Pricing plans
09
Evidence and sources
| source URL | source type | used for | checked |
|---|---|---|---|
| www.zendesk.com/pricing/ | official-pricing-page | pricing plans | 2026-05-14 |
| www.zendesk.com/trust-center/ | official-security-page | security, compliance, identity | 2026-05-15 |
| www.zendesk.com/service/knowledge/ | official-documentation | identity, capability, pricing-route, relationships, capability-claims | 2026-05-15 |
10
Freshness and recent changes
Facts verified
2026-05-13
Identity and core facts
Pricing checked
2026-05-15
Pricing routes and plans
Record updated
2026-05-13
Public record freshness
11
One-hop registry pages derived from this record's modeled facts. This section does not infer peer tools.